Borzo (erstwhile WeFast), a global on-demand delivery service firm, launched an anti-fraud feature in its delivery app in India to bring down the number of delivery frauds. The new, anti-fraud feature is a courier scoring system known as Trust Score, which is expected to lower fraud deliveries by 85 percent in India based on the results from the pilot phase, says an official release.
“The feature is rolled out in 22 cities and following successful pilot runs in other markets, it will be released across seven countries. The feature is aimed at reducing fraud arising from the cash on delivery (CoD) option.